New Rent Café Portal is HERE!
In an effort to go green, the LACDA is conducting more Housing Assistance business with you online. The new Rent Café Portal is now available and provides direct access to Annual Re-examination information and the ability to upload documents and submit changes in income and family composition.
If you had an existing Portal account, you will have to RE-REGISTER for the Rent Café Portal. If you did not have an existing Portal account, you can now register for the Rent Café Portal! Please ensure that you provide your Tenant ID on all correspondence submitted to the LACDA.
The previous Portal version is no longer available.
WHAT YOU NEED TO KNOW
Number of Household Members
Number of Bedrooms
You may live in a bigger unit if it is affordable, but the subsidy is still based on the unit size on the voucher. The subsidy is based on the actual unit size only when it's smaller than the size on the voucher.
If a person is added to the household, the family may stay in the unit so long as it is not overcrowded. If the family moves, a voucher will be issued based on the current household composition.
The LACDA may approve another bedroom that accommodates the needs of a disabled person, as a reasonable accommodation.
At your Annual Reexamination, you must report all income, received from all sources, for all family members. Additionally, throughout the year, participants are required to report changes to the LACDA within 10 days after the changed has occurred. The participant must submit to the LACDA the Interim Reexamination Request form along with supporting documentation for the change.
A good rule of thumb to follow is if you are not sure, report it. The LACDA has the tools to check and verify that you are reporting your income appropriately. Your assistance may be terminated, and you may be required to repay any rent the LACDA overpaid on your behalf.
What happens when I report a change in income?
When you report a change income, the LACDA determines how much rent you pay.
If you report a decrease in income, the contract is adjusted for the first day of the month following the month in which you provide all required documentation of the decrease.
If you report an increase in income, the contract is adjusted for the first day of the month following a 30-day notice. If a family fails to report a change within the required time frame or fails to provide all required information within the required time frames, the increase will be applied retroactively, to the date it would have been effective had the information been provided in a timely matter.
The only people allowed to live in the unit are those included in your family composition according to the LACDA records and in your lease agreement with the owner.
Anyone who stays in the unit for more than 30 consecutive days, or a total of 60 days in a 12-month period, is considered to be living in the unit as an unauthorized household member. This is a program violation that may result in the termination of your assistance.
New Family Members
You must report changes to family composition due to birth, adoption, or court awarded custody in writing within 10 calendar days after the changed occurred by completing the Interim Reexamination Request form along with supporting documentation for the change and submitting the completed form to the LACDA. You should also notify the owner and comply with any lease requirements to obtain owner approval.
When a family member leaves the household, the absence must be reported to the LACDA within 10 calendar days by completing the Interim Reexamination Request form along with supporting documentation for the change and submitting the completed form to the LACDA.
You can report suspected Section 8 crime or fraud to the LACDA Fraud Unit. The tip line is confidential, and you can remain anonymous.
Crime/Fraud Tip Line: (877) 881-7233.
If you prefer, you may send a letter anonymously to:
Los Angeles County Development Authority
Attention: Fraud Unit
P.O. Box 1503
Alhambra, CA 91802
NOTE: Even if you provide your name, we will never disclose it to the person you are reporting. Also, because of confidentiality, we cannot update an informant or provide outcomes of any investigations.
When making a report, please provide as much information as possible about the suspect (name, address, social security number) and the activity. LACDA looks into all reports of suspected crime/fraud in its programs.
Please call 911 for emergencies or crimes in progress, and contact the local Law enforcement agency of any illegal activity.
If you are served with an unlawful detainer/eviction notice, you should get legal advice or assistance immediately. Tenant organizations, tenant landlord programs, housing clinics, legal aid organizations, or private attorneys can provide you with advice and assistance if you need it.
You must promptly give the LACDA a copy of any owner eviction notice.
If the reason for the eviction notice is also a violation of your family obligations, the LACDA may terminate your assistance.